How to create a group

Groups are used to segment your messages. They are not required to send a message. You can use Groups or Keywords to segment your messages.

Group Manager - This gives you an overview of all Groups and you can view and edit 

To create a new Group:

  • Click Add Group 

  • Enter Group Name

  • Enter Group Description (optional)

  • You can then add all or select contacts to the Group

 

If you want individuals to be automatically added to a group when they opt into a keyword you can create the group and then add it to the keyword by following these steps:

  1. Go to the keyword page

  2. Find the keyword and then click the “Edit” button

  3. Add the group name to the Automatically Add Opt Ins to these Groups field

  4. Now everyone that texts into that keyword will be placed into that group!